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At LeadMagic, we are committed to providing our users with the support they need to make the most out of our API. Whether you have a question, encounter an issue, or need guidance on best practices, our support team is here to help.

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Contacting Support

  • Email Support: Available from 9 AM to 5 PM, you can reach out to our support team via email for any non-urgent inquiries or support issues.
  • Chatbot Support: For immediate assistance, use our chatbot available on the bottom right corner of the LeadMagic platform. The chatbot can help with common questions and direct you to relevant documentation.

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Best Practices for Reaching Out

  • Be Detailed: When contacting support, please provide as much detail as possible regarding your inquiry or issue. Include your API key (do not share the full key, just the first few characters for identification), any error messages you received, and steps to reproduce the issue.
  • Check Documentation: Before reaching out, we recommend reviewing our documentation and FAQs. Your question may already have an answer available.

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Feedback

We continuously strive to improve our API and support services. If you have feedback or suggestions, please don’t hesitate to share them with our support team. Your input is invaluable to us as we work to make LeadMagic even better.
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