Terms of Service

Last Updated: March 30, 2026

Agreement to Our Legal Terms

These Terms of Service ("Terms," "Agreement," or "Legal Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you," "your," or "User") and Lead Magic Corporation ("LeadMagic," "Company," "we," "us," or "our"), a company registered in Massachusetts, United States, concerning your access to and use of our website at https://leadmagic.io (the "Site"), our data enrichment platform, API services, and any other related products, services, features, content, applications, and functionality that refer or link to these Terms (collectively, the "Services").

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES. THESE TERMS INCLUDE A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER (SECTION 17), WHICH AFFECT YOUR LEGAL RIGHTS.

By accessing, registering for, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with all of these Terms, you are expressly prohibited from using the Services and must discontinue use immediately.

1. Acceptance of Terms

1.1 Binding Agreement

By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, our Acceptable Use Policy, and any additional terms referenced herein, all of which are incorporated by reference.

1.2 Changes to Terms

We reserve the right to modify these Terms at any time at our sole discretion. We will provide notice of material changes by posting the updated Terms on our Site, sending an email to the address associated with your account, or displaying a notice within the Services.

1.3 Eligibility

The Services are intended for users who are at least 18 years old and have the legal capacity to enter into a binding agreement. By using the Services, you represent and warrant that you meet these requirements. Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. See Section 10 of our Privacy Policy for more information.

2. Services Description

2.1 Data Enrichment Services

LeadMagic provides data enrichment services that allow users to enhance, validate, and augment business contact information and related data. Our Services may include, but are not limited to:

Business contact data enrichment
Email verification and validation
Company and firmographic data enrichment
Contact and lead information enhancement
List cleaning and deduplication
API access for data enrichment
Data export and integration capabilities
Data analytics and insights

2.2 Service Limitations

Our Services are subject to certain limitations, including:

Data availability and accuracy limitations based on our sources
Usage limits based on your subscription plan
Technical limitations of our platform
Compliance with applicable laws and regulations
Restrictions on certain types of data processing

2.3 No Performance Guarantees

Some engagements, including but not limited to infrastructure projects or outbound pilot programs, are structured strictly as technical feasibility studies. LeadMagic does not guarantee specific outcomes, such as lead volume, reply rates, open rates, meetings booked, or any ROI metrics.

3. Eligibility and Registration

3.1 Account Creation

To access certain features of our Services, you must create an account. When registering, you agree to provide accurate, current, and complete information about yourself and your business.

3.2 Authorized Users

If you register on behalf of a business entity, you represent and warrant that:

You have the authority to bind that entity to these Terms
You are at least 18 years of age
Your use of the Services will not violate any applicable laws or regulations

3.3 One Account Per User

You may not create multiple accounts for the same person or entity without our express permission. We reserve the right to merge or close duplicate accounts at our discretion.

4. Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to create a strong, unique password, not share your account credentials with any third party, immediately notify us of any unauthorized use of your account, and log out of your account at the end of each session.

You must immediately notify us of any unauthorized access to your account or any other breach of security by emailing security@leadmagic.io.

5. Subscription Plans and Payment

5.1 Payment Terms

By subscribing to a paid plan, you agree to pay all fees associated with your selected subscription plan. All payments are due in advance and are non-refundable, except as expressly provided in these Terms.

5.2 Billing Cycle

Your subscription will automatically renew at the end of each billing cycle (monthly or annually, depending on your plan) unless you cancel it before the renewal date.

5.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support@leadmagic.io. If you cancel, you will continue to have access to the Services until the end of your current billing period, but you will not receive a refund for any fees already paid.

5.4 No Refunds

Except as expressly provided in Section 5.5 (Thirty Day Satisfaction Guarantee), all payments are non-refundable. We do not provide refunds or credits for partial subscription periods, unused services, or if you decide to stop using the Services. See our Refund Policy for more details.

5.5 Thirty (30) Day Satisfaction Guarantee

New subscribers who purchase a paid subscription plan for the first time ("Initial Purchase") may request a refund of fees paid for that Initial Purchase within thirty (30) calendar days of the Initial Purchase date (the "Guarantee Period"), subject to all of the following conditions:

(a) Usage Cap.

At the time of the refund request, the User must not have consumed more than twenty percent (20%) of the total credits included in or purchased under the Initial Purchase. Any usage exceeding this threshold will automatically disqualify the request.

(b) Request Procedure.

The User must submit a written refund request to support@leadmagic.io before the expiration of the Guarantee Period. The request must include the account email address, the date of purchase, and a brief explanation of the reason for dissatisfaction.

All refund requests under this Section are subject to review and approval by LeadMagic in its sole but reasonable discretion. LeadMagic may deny a request where it determines, in good faith, that the User's account activity indicates the Services were used to obtain material benefit prior to the request (including, without limitation, bulk data exports, API integrations consuming enrichment results, or systematic downloading of enriched data).

(d) Exclusions.

This guarantee does not apply to:

(i) subscription renewals, upgrades, downgrades, or any purchase other than the Initial Purchase;
(ii) add-on credit purchases made outside of the subscription plan;
(iii) accounts that have been suspended or terminated for violation of these Terms or the Acceptable Use Policy; or
(iv) enterprise or custom-negotiated agreements, which are governed solely by their own terms.

(e) Refund Method and Timeline.

Approved refunds will be issued to the original payment method within fourteen (14) business days of approval. Upon issuance of a refund, the User's account will be immediately downgraded to the free tier, and any remaining credits or plan entitlements associated with the refunded purchase will be forfeited.

(f) One-Time Benefit.

This guarantee is available once per User, entity, or affiliated group of entities. LeadMagic reserves the right to deny requests where it reasonably believes that multiple accounts have been created to exploit this guarantee.

This Section 5.5 constitutes the sole and exclusive remedy for dissatisfaction with the Services during the Guarantee Period and does not limit or modify the general no-refund policy set forth in Section 5.4.

5.6 Credit Expiration and Rollover

Unless otherwise stated in your subscription plan or a separately negotiated agreement, unused enrichment credits expire at the end of each billing cycle and do not roll over to subsequent periods. Expired credits are forfeited and are non-refundable. LeadMagic reserves the right to modify credit expiration policies upon thirty (30) days' notice.

6. Data Usage and Processing

6.1 Data Sources

Our data enrichment services utilize information from various sources, including:

Publicly available information
Licensed data from third-party providers
User-contributed data
Information gathered from public websites and directories
Business registries and public records
Social media platforms and professional networks

6.2 Data Accuracy

While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of any data provided through our Services. Data may contain errors or inaccuracies, may become outdated over time, and you should independently verify critical information.

6.3 Compliance with Laws

You are solely responsible for ensuring that your use of our Services and the data obtained through them complies with all applicable laws, regulations, and industry standards, including data protection and privacy laws, anti-spam and electronic communications laws, consumer protection regulations, and industry-specific compliance requirements.

6.4 Data Processing Agreement

To the extent that LeadMagic processes personal data on your behalf (for example, when you upload contact lists for enrichment), LeadMagic acts as a data processor and you act as the data controller, as those terms are defined under the General Data Protection Regulation (GDPR). Such processing is governed by our Data Processing Agreement ("DPA"), which is incorporated into these Terms by reference. In the event of any conflict between these Terms and the DPA with respect to the processing of personal data, the DPA shall control.

7. User Responsibilities and Restrictions

7.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms and our Acceptable Use Policy. You shall not use the Services in any way that violates any applicable law or regulation, to engage in fraudulent or harmful activity, to harass or harm another person, or to interfere with or disrupt the Services.

7.2 Prohibited Activities

You are specifically prohibited from:

Scraping, crawling, or using automated methods to access or collect data from our Services
Reverse engineering, decompiling, or attempting to discover the source code
Using the Services to build a competitive product or service
Selling, reselling, or distributing the Services without our express permission
Using the Services to send unsolicited communications (spam)
Creating multiple accounts to exceed usage limits
Using the Services to process sensitive personal data without appropriate safeguards

8. Intellectual Property Rights

The Services, including all content, features, functionality, software, code, databases, user interfaces, and design elements, are owned by LeadMagic or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes.

"LeadMagic," the LeadMagic logo, and all related names, logos, product and service names, designs, and slogans are trademarks of LeadMagic or our affiliates. You may not use such marks without our prior written permission.

9. User Data and Content

9.1 Definition

"User Data" means any data, information, or content that you submit, upload, transmit, or otherwise make available through the Services, including but not limited to: contact lists uploaded for enrichment (e.g., CSV files, spreadsheets), data submitted via API requests, account profile and settings information, queries and search inputs entered into the platform, and any other content or materials you provide to LeadMagic in connection with your use of the Services. User Data does not include data independently sourced by LeadMagic from third-party providers or public sources.

9.2 Ownership and License

You retain all right, title, and interest in and to your User Data. By submitting User Data to the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, transmit, store, analyze, and display your User Data solely to provide and maintain the Services, improve and enhance the Services, and as otherwise permitted by our Privacy Policy.

9.3 Representations and Warranties

You represent and warrant that you have all necessary rights, permissions, and consents to provide the User Data to us and that your User Data complies with all applicable laws and regulations.

10. Data Security and Privacy

Our Privacy Policy governs our collection, use, and disclosure of your personal information. We implement reasonable administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of your User Data. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your User Data.

11. API Terms

11.1 API Access

Subject to your subscription plan and compliance with these Terms, LeadMagic may provide you with access to application programming interfaces ("APIs") to integrate with our Services. Your use of the APIs is subject to this Section 11 and all other applicable provisions of these Terms.

11.2 API Keys

You are responsible for safeguarding your API keys and access credentials. API keys are personal to your account and may not be shared with, sold to, or transferred to any third party. You must immediately notify us if you believe your API keys have been compromised.

11.3 Rate Limits

API access is subject to rate limits and usage quotas as specified in your subscription plan and our API documentation. LeadMagic reserves the right to throttle or temporarily suspend API access if usage patterns threaten the stability or performance of the Services.

11.4 Availability and Changes

LeadMagic does not guarantee any specific level of API uptime or availability, except as expressly set forth in a separately negotiated service level agreement. We may modify, deprecate, or discontinue API endpoints at any time. We will use commercially reasonable efforts to provide at least thirty (30) days' notice before deprecating any API endpoint that is material to the Services, except in cases of security vulnerabilities or legal requirements.

11.5 Restrictions

In addition to the restrictions in Section 7, you may not:

Use the APIs to build a product or service that competes with or substitutes for the Services
Cache or store API results beyond what is reasonably necessary for your internal business use
Exceed rate limits or attempt to circumvent usage quotas through multiple accounts or other means
Sublicense or provide API access to third parties without LeadMagic's prior written consent

12. Third-Party Services and Content

The Services may integrate with or enable access to third-party websites, services, or resources. These Third-Party Services may have their own terms of service and privacy policies, and your use of them will be governed by those terms and policies. We do not control and are not responsible for the content, security, availability, or practices of any Third-Party Services.

13. Service Modifications and Availability

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice. We will use commercially reasonable efforts to make the Services available 24 hours a day, 7 days a week, except for planned downtime, emergency maintenance, and circumstances beyond our reasonable control.

14. Term and Termination

14.1 Term

These Terms shall remain in full force and effect while you use the Services.

14.2 Termination

We may terminate or suspend your account and access to the Services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

14.3 Survival

The following provisions shall survive any termination or expiration of these Terms: Section 5 (Subscription Plans and Payment, to the extent of accrued obligations), Section 8 (Intellectual Property Rights), Section 9 (User Data and Content), Section 15 (Disclaimer of Warranties), Section 16 (Limitation of Liability), Section 17 (Indemnification), Section 18 (Dispute Resolution and Governing Law), and Section 23 (General Provisions), along with any other provisions that by their nature are intended to survive termination.

15. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE DATA PROVIDED WILL BE ACCURATE OR COMPLETE.

16. Limitation of Liability

16.1 Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEADMAGIC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF LEADMAGIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.2 Aggregate Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEADMAGIC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO LEADMAGIC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF THE REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE.

17. Indemnification

You agree to defend, indemnify, and hold harmless LeadMagic and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, your violation of any third-party rights, or your User Data.

18. Dispute Resolution and Governing Law

18.1 Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.

18.2 Informal Resolution

Before initiating arbitration, the parties agree to attempt to resolve any dispute informally for at least thirty (30) days. The informal dispute resolution process begins when one party provides written notice to the other party.

18.3 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Services that is not resolved through informal resolution shall be resolved through final and binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Boston, Massachusetts, and judgment on the arbitration award may be entered in any court having jurisdiction.

18.4 Class Action Waiver

YOU AND LEADMAGIC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND LEADMAGIC AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID, AND THE DISPUTE SHALL PROCEED IN A COURT OF COMPETENT JURISDICTION IN BOSTON, MASSACHUSETTS.

18.5 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

19. Export Controls and Sanctions

The Services may be subject to U.S. export control and sanctions laws and regulations, including the Export Administration Regulations, the International Traffic in Arms Regulations, and programs administered by the Office of Foreign Assets Control ("OFAC"). You represent and warrant that you are not located in, organized under the laws of, or a resident of any country or territory subject to comprehensive U.S. sanctions (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), and you are not designated on any U.S. government list of prohibited or restricted parties, including the Specially Designated Nationals List maintained by OFAC. You agree not to use, export, re-export, or transfer the Services in violation of any applicable export control or sanctions laws.

20. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms (other than payment obligations) to the extent that such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to: acts of God, natural disasters, pandemic or epidemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, labor disputes, shortages of transportation, facilities, fuel, energy, labor, or materials, failure of telecommunications or information technology infrastructure, hacking or cyberattacks, power outages, or actions or inactions of governmental authorities, including changes in law or regulation. The affected party shall use commercially reasonable efforts to mitigate the impact and resume performance as soon as practicable, and shall provide prompt written notice to the other party.

21. Electronic Communications

By using the Services or providing your email address to us, you consent to receive electronic communications from LeadMagic, including but not limited to emails, in-app notifications, and notices posted on our Site or within the Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of marketing communications at any time by following the unsubscribe instructions in those messages, but you may not opt out of transactional or service-related communications.

22. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

23. General Provisions

23.1 Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

23.2 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by LeadMagic.

23.3 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this Section shall be null and void. LeadMagic may freely assign, transfer, or delegate its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets.

23.4 Entire Agreement

These Terms, together with the Privacy Policy, Acceptable Use Policy, Data Processing Agreement, and any other policies or agreements referenced herein, constitute the entire agreement between you and LeadMagic regarding the Services and supersede any prior agreements.

24. Contact Information

If you have any questions about these Terms, please contact us at:

Lead Magic Corporation

160 Gould Street, Suite 320

Needham, MA 02494

United States

Email: legal@leadmagic.io